Customer Success Executive Patras office

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We're on a mission to Democratize Advertising in Emerging Markets! Wanna Join Forces?   TDG has been breaking down the barriers keeping advertising hostage in Europe & the Middle East since 2006. We have successfully been doing it through our four companies: ThinkDigital, ForestView, Project Agora and TailWind.   In our noble mission we challenge ourselves to work with the best.   TailWind, ThinkDigital Group’s Ad-Tech company and the preferred partner of AppNexus and Sizmek in CEE & MEA, is seeking to hire a Customer Success Executive. The successful candidate will have the opportunity to work at the forefront of the advertising industry and become part of one of the leading Ad-Tech & Programmatic Advertising companies in EMEA. The successful candidate will be based in Patras and report to Customer Success Manager.   Responsibilities: ·         Become the technical expert for Sizmek fullstack solutions (adserver, dynamic creative optimization, DSP) ·         Onboard customer in the platforms and enable them with trainings, advice on platform usage and support to use them for ad-management, campaign creation, media purchase, creatives creation/testing, reporting, optimization etc ·         Resolve technical issues ·         Liaise with customers for providing support and consulting on our digital advertising products and services ·         Manage activities and campaigns across TailWind’s digital advertising platforms and clients ·         Work closely with Account managers to ensure unparalleled customer service Qualifications:  ·         Fluent Arab and English Speaker ·         Degree / Diploma in Computer Science/Engineering ·         Excellent communication and presentation skills with the ability to speak and write clearly and concisely ·         Proactive, goal-oriented approach and able to understand and prioritize tasks quickly ·         Possess the technical attitude and desire to learn the intricacies of TailWind ·         Knowledge of HTML, CSS is a plus    What we offer: ·         A competitive salary based on experience and skills ·         A performance based bonus scheme ·         Training and professional development plan & budget ·         Access to TDG’s Library for professional and personal development ·         Fresh Fruit Everyday & the best selection of Tea. For application follow this link https://podio.com/webforms/22017736/1541205

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